| Westlaw.com and Other
Websites Affected by Microsoft's Latest Patch 
Service Pack May Install Automatically
Microsoft's
latest Service Pack 2 for Windows XP focuses on security and
will install automatically for users who have turned on the
automatic update feature of Windows XP.
Pop-Ups Disabled
An
upgrade to SP2 will impact your ability to print or email
documents from Westlaw.com and related platforms. There are
currently a few workarounds that will alleviate any issues
caused by the upgrade to SP2. The main issue that you will
encounter after the upgrade is that the Pop-Up Blocker
functionality will prevent ALL pop-ups... including those for
printing from westlaw.com.
Consider
Forgoing SP2
Because
of the numerous problems caused by service pack 2 (see
BOC’s previous newsletter article), you may want to
consider not installing it at this time by making sure
automatic updates is turned off. To do so:
 |
Right click on the My Computer Icon: |
Click the automatic
updates tab.
Uncheck “keep my
computer updated” OR
If you don’t see that
check box
Click on “Turn Off
Automatic Updates”
Click Ok.
Steps to Take if You Install the
Patch
The way
to alleviate the Pop-Up blocking issue is to do the following
steps within Internet Explorer. You can also call
Westlaw's Customer and Technical Support Representative 24
hours a day at 1-800-WESTLAW.Follow
Steps A, and B or C to alleviate any issues: (Affected users
will also be notified and of steps when they sign-on to
Westlaw.)
|
A) Add
westlaw.com as a trusted site:
|
Click
Tools.
Click
Internet Options.
Access
the Security tab.
Click
the Trusted sites Web Content Zone.
Click
the Sites... button.
Type
westlaw.com in Add this web site to the zone. (This fixes
Find&Print as well.)
Click
Add.
Type
westcheck.com in Add this web site to the zone.
Click
Add.
Click
Ok.
|
B) Add
westlaw.com to the list of allowed pop-up sites: This will
allow pop-up boxes only from designated sites.
|
Go to
the Tools menu.
Click
Pop-up Blocker.
Choose
Pop-up Blocker Settings... from the Pop-up Blocker sub
menu.
Add
westlaw.com in Address of web site to allow.
Click
Add.
Add
westcheck.com in Address of web site to allow.
Click
Add.
Click
Close.
|
C) Turn
off pop-up blocking: This will allow any and all pop-up
boxes.
|
Go to
the Tools menu.
Choose
Pop-up Blocker.
Choose
Turn Off Pop-up Blocker from the Pop-up Blocker sub menu.
If you have any further questions about this
information, please contact info@BayOC.com.
|
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credit.
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