Ninety
Percent of San Leandro Law Firm's Email Was SPAM, Now Cut to 2%.
Some of the staff of this prominent Law Firm
were receiving several hundred SPAM email messages per
day. The real email was getting buried in this onslaught.
SPAM Filter Installed
BOC implemented the
SPAM filter by SurfControl and SPAM was immediately reduced by
over 95%.
Easy Monitoring and BOC Customization
The consequence of such aggressive filtering
is the increased chance of "false positives" where
good mail gets trapped in the filter. BOC trained administrative staff to monitor
the email filter on a daily basis and release email that was
inappropriately withheld. By analyzing these false
positives, BOC was able to construct custom filtering rules
which took into account the nature of the firm's practice and
the typical content of email messages.
Users No Longer Spend Monday Morning
Deleting
The filter has been so effective that user's
in-boxes rarely receive junk email and false-positives are
minimal. Monday mornings are no longer spent deleting hundreds
of SPAM messages accumulated over the weekend.